Introduction

Thank you for choosing Allinoneplaza. We strive to deliver not only quality products but also outstanding customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you. Below, you will find the details of our Return and Refund Policy.

Definitions:

• Company: Referred to as “We,” “Us,” or “Our,” meaning Allinoneplaza.
• Goods: The products available for purchase through our Service.
• Orders: Your formal requests to purchase Goods from us.
• Service: Our online platform, accessible at allinoneplaza.com.
• Website: The online presence of Allinoneplaza.
• You: Any customer or entity engaged with our Service.

Cancellation Rights:

You have the right to cancel any order within 9 hours of placement, for any reason. The cancellation window closes 9 hours after the order is placed. To cancel an order, please submit a ticket at:

• Our Customer Support Portal here

Upon cancellation, you will receive a full refund within 3 business days, returned via the same payment method used during purchase, without any processing fees.

Return Eligibility:

To be eligible for a return, items must meet the following criteria:

• Items are defective or damaged upon receipt.
• Items do not match the specified specifications (e.g., size, color).
• Items significantly deviate from their descriptions on our website.

Please note that we reserve the right to refuse returns that do not meet these criteria.

Processing Returns:

We will provide you with a pre-paid return label via email, freeing you from any shipping obligations.

Refund Policy:

Refunds are issued only after the returned product has been confirmed as defective or incorrect. If a cancellation period is missed, and the item is retained, we may offer a partial refund depending on the circumstances. Refund transactions typically process within 1-3 days but may vary depending on your payment method.

Gift Returns:

If your item was marked as a gift when purchased and shipped directly to you, you’d receive a gift credit worth the value of your return. If the item wasn’t marked as a gift, the refund would be issued to the original purchaser.

Need Assistance?

For any further questions or concerns about our Return and Refund Policy, please do not hesitate to contact us at:

• Our Customer Support Portal here

At Allinoneplaza, your satisfaction is our priority, and we are dedicated to ensuring that your experience with us is positive and rewarding.